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Premium Backup + Recovery

Managed cloud-based backup and recovery to accident-proof your small business.


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Stay a step ahead of a data disaster!

Download this FREE 5-step guide to create your own Disaster Recovery Plan. 

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PREMIUM PLAN

Set it and forget it!

Are you busy with day-to-day tasks and lack the time, resources, or know-how to ensure your backups are running perfectly every day? That’s why we’re here. From install to restore and constant account monitoring in between, we create and manage a customized plan that fits your needs. We provide the time, resources, and know-how so you don’t have to.

THE MANAGED SERVICE DIFFERENCE

Kick your feet up.

The managed difference means our service techs go above and beyond to offer you a superior customer experience at no extra cost! As part of your Premium plan, we offer:

checkmark   24/7 Unlimited Support 

checkmark   Proactive Remote Troubleshooting

checkmark   Backup Optimization

checkmark   Real-Time Account Monitoring

checkmark   White-Glove Restore Service

checkmark   Custom Software Integration

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HOW IT WORKS

We've got your back 24/7.

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Experience the managed service difference with our Premium Plan!


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PREMIUM FEATURES

Never lose a file again!

Optimize your file backup, test restore, and recovery process to make data safekeeping a breeze. Every file, every version, ever made, is always protected and accessible. Our expert team will quickly & seamlessly recover all your files (typically within a day) to any device as part of your backup plan. No hidden fees, just incredible protection, and free recovery.

Receive Top Level Support

24/7 UNLIMITED SUPPORT

We're here every step of the way.

  • Set-Up: We'll set up your account and show you how to use it.
  • Protect & Support: We'll monitor your account and get your questions answered and problems solved quickly.
  • Update: We complete updates, so you don't have to.

We’re here to help. You can contact us anytime by phone, chat, or submit a support ticket.

 

Recover Files At Any Time

WHITE-GLOVE RESTORE SERVICE

Get free, quick and easy restores.

Get faster restores. Every minute your business is down is costing you money. Most recovery options such as DIY restores, mail-in restores, and 30-day versioning simply won’t cut it. With a click of a button, you can start restoring your files yourself, or simply request our techs to do it for you at no additional cost. Our restores truly are fast, easy and seamless.

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REAL-TIME ACCOUNT MONITORING

Your eye in the sky.

We watch your backup in real-time to ensure it's running successfully. If an issue arises, our support team will resolve it for you. You never have to use your time, resources, or know-how to ensure your backups are running correctly every day.

 

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PROACTIVE REMOTE TROUBLESHOOTING

We prevent issues in advance.

Stuff happens! If there's ever an issue with your backup, our support techs can catch it and assess it in real-time. We can access your machine remotely and get it solved. With our Premium plan, there's no need to submit a ticket.

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BACKUP OPTIMIZATION

Maximize your data protection.

We work with you to ensure you select the proper files and that your backup is set up correctly. We also help you choose the optimal backup window to fulfill your recovery time objectives.

 

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CUSTOM INTEGRATIONS

A backup plan built to succeed.

We can build a custom software solution for your office that’s specific to your unique data protection needs.

 

Stay a step ahead of a datdisaster!

Download this FREE 5-step guide to create your own Disaster Recovery Plan. 

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ADDITIONAL FEATURES

Premium also includes all the Pro plan features:

  • Cloud Backup
  • Local Backup
  • Server & Computer Backup
  • Automatic Backups
  • Compatible with Windows and Mac
  • Data Recovery Support 
  • Ransomware Recovery
  • Unlimited Versioning
  • HIPAA/HITECH Compliant
  • Email & Phone Support During Business Hours
  • Free Setup
  • 448-bit End-to-End Encryption
  • Web Access
  • Private Cloud
  • Daily Backup Status Email
  • Free Support Tickets
  • Recovery Strategy Consulting
 

“When our office upgraded to Digital X-ray the Rep stressed the importance of backing up our data off site to protect from data loss. When I saw how easy it was to get started I decided to start backing up our server as well. Thank God we did, because two weeks after our server totally crashed. The staff was able to restore all our files right away. It was absolutely amazing! I don't even want to imagine what would have happened if we weren't their clients."

Dr. Joni

 

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