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FAQ
Simple answers to your frequent questions
Learn more about Central Data Storage
Backup

  • While our software has the ability to backup mapped drives it is not recommended because it adds another layer of fault. The best practice is to add the new machine to the account.

  • You may lock your screen as long as you remain logged in.

  • Your computer must retain an internet connection if you’re logged out in order for your backup to run.

  • While your computer is in hibernation mode programs are stopped and your backup cannot run.

  • Within your computer settings, you can set the network connection to on. Then the backup will continue.

File Recovery

  • If you have a system failure, and our software is no longer installed on your computer, our technical team can help you download and install the software again from our website.
    Please contact us at +1-888-907-1227 or email support@centraldatastorage.com. Once our software is installed, you will be able to easily restore all of the files that have been backed up.

  • We are proudly located in Lincoln, Nebraska.

  • We are open weekdays from 8am to 5pm. If you ever have a question outside of these hours, don't hesitate to reach out via our contact form!

  • We accept all major credit cards. Get in touch with us for more payment information.

  • We're glad you asked! What sets us apart is our commitment to our customers and our enthusiasm for what we do. At Central Data Storage, we manage your data safely so that you can manage growing your business.

Contact us
Feel free to give us a call or send us an email with your questions or comments.

We would love to hear from you, whether you're interested in working with our team or pursuing a career with us.

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Hours
  1. Monday
    8:00am
    5:00pm
  2. Tuesday
    8:00am
    5:00pm
  3. Wednesday
    8:00am
    5:00pm
  4. Thursday
    8:00am
    5:00pm
  5. Friday
    8:00am
    5:00pm